What 5 Key Trends are Taking Place with CRM?
At Valenta we serve clients in the area of CRM and ERP consulting and implementation. Based on this activity we are able to discern future trends in CRM. There are several key trends taking place with Customer Relationship Management that businesses need to be aware of in order to stay competitive and meet customer needs. […]
How Can AI Improve CRM Implementations?
As the world shifts to a more digital-focused future, businesses of all shapes and sizes are recognizing the value of leveraging technology solutions like Artificial Intelligence (AI) for improved customer relationship management. AI can help companies better understand their customers and provide personalized services that not only help keep current customers loyal but also attract […]
5 Benefits Of A Virtual Salesforce Administrator
Managing a CRM implementation is an important role. It is also one that requires specific skill and knowledge. Increasingly the SMB clients that Valenta serve wish to bring on virtual staff as CRM platform administrators. One of the CRM platforms that we work with often is Salesforce. There are many Salesforce CRM benefits, and it […]
5 Benefits of a Virtual Zoho Administrator
Increasingly the SMB clients that Valenta serve wish to bring on virtual staff as CRM platform administrators. Zoho CRM is one of the many CRM platforms we work with and has many features that support our clients’ needs. Administering any CRM platform can be a full time job and it is often a role that […]
What To Think About When Outsourcing A Zoho Administrator?
There are a lot of great reasons to outsource Zoho administrators. Outsourcing a CRM administrator can be particularly compelling for SMBs. It is a powerful option because SMBs can get technical expertise, save the expense of dedicating one of their own employees to this role, and focus on their core business. Outsourcing and virtual CRM […]
What to think about when outsourcing a Salesforce administrator?
There are a lot of great reasons to outsource Salesforce administrators. Outsourcing a CRM administrator can be particularly powerful and compelling for SMBs. It is a powerful option because SMBs can get technical expertise, save the expense of dedicating one of their own employees, and focus on their core business. Salesforce outsourcing and virtual Salesforce […]
What Are Some of The Highlights of Salesforce CRM?
At Valenta we do a lot of Salesforce Consulting in the area of CRM, and we help many clients with previous Salesforce integrations. More often we also help clients start new CRM projects. We always assess what a business needs, where it wants to go, and what the best CRM is to get them there. […]
What Are Some of the Highlights of Zoho CRM?
At Valenta we do a lot of Zoho Consulting in the area of CRM. We have helped numerous clients with previous Zoho integrations. Additionally, we frequently help clients start new CRM projects. We always assess what a business needs, where it wants to go, and what the best CRM is to get them there. In […]
What are the differences between Salesforce and Zoho CRM?
At Valenta we perform a considerable amount of consulting around CRM. Two CRM platforms that we are consistently recommending to clients, and implementing, include Salesforce and Zoho. We make our recommendations after mapping what a client is doing currently regarding sales, marketing, and support processes, and what they would want to do given a blank […]
What Should You Look for in a CRM Consultant?
Making a decision about a consultant for CRM at an SMB Involves many factors. Implementing a CRM is one of the most important things an SMB can do to improve their business. It goes without saying that you want to find a consultant with a lot of experience. It’s also important, and especially important for […]
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