Process mining and task mining have become essential technologies for modern businesses. They complement Robotic Process Automation (RPA) and allow organizations to adopt a data-driven strategy for process improvement. Process Mining captures the current state of a process from beginning to end, generating detailed process maps and flows that aid business analysts and process consultants in pinpointing areas of enhancement. Process Mining and Task Mining applications interface with a range of enterprise systems, including ERP, CRM, Finance, Accounting, Operations, HR, and other business applications, to detect deviations from established processes. Once identified, these deviations can be rectified and frequently automated using RPA bots. Task mining observes user activity on individual systems to evaluate the efficiency of a task within a larger process, tracking data from keystrokes to mouse clicks. Task mining compiles user input across various applications needed to accomplish a specific task. Advanced technologies such as Optical Character Recognition (OCR), Natural Language Processing (NLP), and Machine Learning (ML) algorithms are employed by task mining to interpret and analyze data, which business analysts and process consultants can then further examine.

Mid-sized companies often encounter difficulties in implementing process mining and task mining initiatives. A significant challenge lies in the scarcity of skilled resources and access to cutting-edge technology, both of which can be costly. Budget constraints in mid-sized companies may prevent them from investing in the latest process and task mining technologies or employing highly paid data analysts. Additionally, these companies may have data and processes distributed across multiple systems and applications, complicating optimization efforts and process and task mining effectiveness. Successful process mining and task mining projects demand proficient process optimization consulting and digital transformation insights, which not all companies or external consultancies can provide. To tackle these challenges, a strategic approach tailored to mid-sized companies’ unique needs and limitations is essential. Collaborating with a reliable third-party provider experienced in process and task mining, process optimization, and digital transformation consulting can prove to be an effective solution. Valenta possesses all these capabilities, and we take pride in offering transformative process and task mining services to our clients.

Valenta is an ideal partner for mid-sized businesses seeking to drive process improvement through the implementation of process mining and task mining. Recognizing the limitations in resources, personnel, expertise, and technology that mid-sized companies may face, we collaborate closely with them to develop a process optimization mindset during the formulation of their process and task mining strategy. By embracing process mining and task mining technologies, mid-sized businesses can refine their processes, minimize costs, and secure a competitive edge in the digital era. Our local Managing Partners possess expertise in process optimization, digital transformation, and process mining and task mining. They cooperate with other local Managing Partners and Valenta’s onshore, nearshore, and offshore staff to deliver comprehensive services that yield significant results. Our team can navigate complex data landscapes, produce accurate insights, and pinpoint areas for enhancement. By joining forces with Valenta, mid-sized companies can harness cutting-edge process and task mining technologies and best practices to attain their objectives, foster growth and profitability, and undergo digital transformation. Feel free to contact us at any time to begin exploring optimization opportunities for your business.

Process mining is dependent on event log data from ERP, CRM, or standalone F&A, HRMS applications whereas Task mining is focused entirely on a business user’s interaction data on their systems such as Keystrokes, Mouse Clicks, or data entries. Both process and task mining technologies complement each other very well and assist Business Analysts and Process Consultants and AI assisted recommendations.

Our Process and Task Mining Team combines various technologies to give you the very best of Digital Transformation.

To gain wide scale acceptance, the technology must work, and our Team of Developers, Solution Architects, Business Analysts, Infrastructure Engineers, and Process Heads work closely with you and your team to create an Automation Mindset and more importantly define your Automation Strategy.

There is a sign off at each step to ensure no sub process or task is missed during the development phase and should there be any changes as per business requirements, the process is documented before redesign and development.

Our approach
Valenta believes in designing, modernizing, and building mission Critical technology systems which most clients depend on every day. We are focused, independent company, implementing Valenta’s Business-Unit Prototype, we make sure that strategic requirements are covered, and that the solution is built from end-to-end from a chosen business function.

Here are the three simple steps we take for Automation implementations:

End Results
The end results will consist of a centralized team in charge of finding and promoting interesting analysis across the entire organization.

Local teams will be empowered to create and innovate. The centralized team identifies the most successful work being done at a local level and provides a platform to share and promote this work at a corporate level.

Valenta’s Managed Automation service is designed to Measure and Govern automation programs to align with business outcomes. Using a Managed Service not only offers Companies a much faster ROI, but it also enables organizations to repurpose their in-house resources to more revenue driven activities.

Also, the below steps help in providing right analytics capabilities for real-time marketing insights and decision making.