Virtual Assistants and Admins

Valenta > Staff Augmentation > Virtual Assistants and Admins

Virtual Assistants and Admins

At Valenta, we recognize the immense impact that Virtual Assistants and Admins can have on businesses in Canada. They serve as the cornerstone of virtual staffing, offering a wide range of skills and abilities that go beyond mere administrative tasks. Our Virtual Assistants and Admins are versatile individuals who can be trained to handle various office duties across different departments and industries, becoming an indispensable part of our clients’ teams and fulfilling the specific needs of their businesses.

We take a strategic approach to each Virtual Assistant and Admin staffing engagement, beginning by analyzing the processes and workflows within the department in need of support. This enables us to identify any inefficiencies and clearly define the roles and responsibilities of each team member. Our aim is to optimize the use of the highest value and skilled individuals, freeing up business owners, executives, and other valuable staff from routine tasks that can be performed by a Virtual Assistant or Admin.

At Valenta, we place a strong emphasis on understanding our clients’ needs and defining job descriptions upfront. This helps us to provide customized solutions that meet the unique requirements of each engagement, maximizing the efficiency and productivity of our Virtual Assistants and Admins. With our focus on delivering quality support, our Virtual Assistants and Admins become a valuable asset to our clients’ businesses, enhancing workflow, increasing profitability, and elevating customer satisfaction.

Businesses of all types and sizes in Canada can benefit from Valenta’s Virtual Assistants and Admins. Every company has administrative and back-office tasks that can be offloaded, and every department within an organization has various administrative duties. Allowing existing staff to focus on the most important, strategic, billable, or client-facing tasks is a significant advantage of leveraging virtual admins and assistants. We have local partners located throughout Canada who can help determine if this service is right for your business. Many of them have their own virtual assistants provided by Valenta. Contact us today to learn how our Virtual Assistant and Admin services can benefit your business.

Why Choose Valenta?

Local-presence

Regional Presence

Valenta has local Managing Partners located throughout Canada, providing a regional presence that many outsourcing and staff augmentation providers do not offer. Our Managing Partners maintain close relationships with our clients and serve as ongoing resources and integral members of the client’s account team.

flexible-engagements

Flexible Engagements

Valenta offers flexible, month-to-month agreements to all our Canadian clients. We charge an onboarding fee and then bill monthly, with no long-term commitments. Our adaptable plans allow for quick ramp-up and easy scaling as needed, making staff augmentation stress-free for our clients.

support-services

Dedicated Support

Unlike many outsourcing and staff augmentation service providers, Valenta provides dedicated resources to our clients. Each client works with a dedicated Valenta employee, not an anonymous team, and our resources get to know our clients’ processes and interact with them like any other virtual employee.

Staff-augmentation

Experienced Staff Augmentation Team

Valenta brings a team approach to every staff augmentation engagement. In addition to local Managing Partners, every resource is managed by a Valenta Team Leader who oversees a group of similar roles. The Team Leaders report to Regional Services Heads who also manage recruitment, freeing up our clients’ time and taking care of HR headaches.

Train

Global Talent Pool

Finding staff to fill roles in Canada can be challenging and often exceeds budget constraints. With Valenta’s staff augmentation services, clients have access to a global talent pool, including countries such as India, the Philippines, Malaysia, Columbia and Trinidad. Soon, we will also be expanding to Eastern Europe and Northern Africa.

forecasting

Transparent Processes

The Valenta Way is at the core of everything we do. We have well-established, documented processes for delivering high-quality staff augmentation services to our Canadian clients, ensuring transparency and easy sharing of information.

operations

Comprehensive Solutions

Valenta offers comprehensive staff augmentation services for all functions of a business, including Accounting, Finance, IT, Operations, HR, Sales, Marketing, and Support. We fill traditional roles and new information economy positions to meet the needs of our clients.

Compliance and Security

Compliance and Security

Valenta is ISO 27001 and ISO 9001 certified, taking compliance and security seriously. We operate service centers in countries where we provide services and have both physical and non-physical controls in place to ensure the protection of our company and client data.

Virtual Assistants and Admins Can Help the Following Departments

virtual-assistants-departments
  • Finance
  • Accounting
  • Sales
  • Marketing
  • Human Resources
  • Operations
  • Customer Support
  • Information Technologies

Virtual Assistants and Admins Fill the Following Roles

virtual-assistants-roles
  • Clerical work
  • Back office work
  • Agreement & contract processing
  • Collections calls
  • Customer outreach
  • First level support calls
  • Market research
  • Onboarding staff administration
  • Offboarding staff administration
  • Benefits administration
  • Executive assistance
  • Calendar management
  • Travel arrangements
  • Expense processing
  • Data and report collection
  • Meeting note taking
  • Client information gathering
  • CRM data entry
  • ERP data entry
  • Appointment setting
  • Routine correspondence

Virtual Assistants and Admins Can Help These Businesses

INSURANCE-COMPANIES

Insurance companies

real-estate-investments

Real Estate Investment firms

Property Management

healthcare

Healthcare providers

Accounting practices

LAW

Law Practitioners

financial-planners

Financial Planners

Banking

Manufacturing

Manufacturing

Supply & Logistics

Construction

telecommunication

Telecommunication providers

utility

Utility providers

Hospitality

education

Education

Consumer Goods

retail

Retail

oil-and-gas

Oil & Gas

Everything we do at Valenta is about helping companies focus on and have time for what they do best and their core mission.  We do this through process consulting, digital transformation, and the automation of tasks. We also do this by providing staff augmentation.  Valenta is focused exclusively on SMB clients, typically enterprise customers with 10-1,000 employees.

When it comes to staff augmentation and providing Valenta Virtual Assistants and Admins our goals are as follows:

  • Help our clients focus on their customer and clients
  • Help businesses acquire needed skills that may be difficult to find
  • Help businesses reduce staffing expenses
  • Complement and work hand in glove with existing staff
  • Increase your business’s revenue and profitability
  • Increase your business’s productivity and efficiency
  • Offer our clients flexible engagements and commercial terms

Please reach out to us to discuss your staffing requirements. We look forward to serving you and helping your business.

Valenta Pricing Packages:

Virtual Assistant

Full Time

40 hours per week

From $ 2,200 per month

Part Time

20 hours per week

From $ 1,100 per month

How Can Virtual Assistants Help Your Business Accomplish More?