There is a good percentage of the population that do not understand Bots. They are confused by robots or poorly executed chat bots on a website. A bot is simply a piece of software that...Read More
This writer was tasked with the job of writing a blog entitled Bots vs Human Bookkeeper. It is the position of Valenta that the only versus to be discussed regarding this blog title is; which...Read More
AI in digital marketing is simply using AI to interact with customers and prospective customers to anticipate what they want and how they want to interact with a business. AI in digital marketing is also...Read More
The short answer to the question, “will Conversational AI replace call centers” is no. The more nuanced answer is that it will digitally transform them and radically change them, and that is already happening now....Read More
We shared in an earlier blog that Gartner recently predicted,” by 2025, 50% of enterprises will have devised artificial intelligence (AI) orchestration platforms to operationalize AI, up from fewer than 10% in 2020.” RPA is...Read More
Simply stated, Conversational AI is a tool to enable machines, or more appropriately software applications, to interact with humans via language. That language can be the spoken or written word. Conversational AI must be able...Read More
As we’ve seen in recent times, the healthcare system is always vulnerable to stress as demand increases and costs rise. Clinics, labs, and doctor’s offices everywhere face pressure to meet the large influx of patients...Read More
Of all the industries that have embraced the new possibilities offered by AI technology, the automotive industry is still a new adopter. While some big companies have already harnessed the power of AI for ground-breaking...Read More
As the development of Conversational Automation continues to increase in scale, so too does its importance across a wide variety of industries. However, many companies aren’t prepared for the expected shift towards a wider application...Read More