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What is ERP? 

ERP is a big topic.  ERP is also essential to today’s Information Economy businesses.  ERP sits on top of CRM and other business software and touches every aspect of a...
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How do you identify the best processes for automation?

RPA Projects When it comes to identifying the best RPA projects and the best processes for automation a recommended approach is to a) involve as many stakeholders as possible in...
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WHat is an RPA MSP

What is an RPA Managed Service Provider?

RPA MSP or RPA Managed Service providers play a critical role in getting RPA in the hands of all types of business verticals and businesses of all sizes.  This includes...
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Integrated Surveillance Blog

Benefits of Integrated Surveillance

Banks need to be on the cutting edge of technology to combat financial crimes. However, the detection of these crimes — such as money laundering and other corrupt activities —...
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What is CRM?

CRM software is vital to all businesses.  Operating a business without a CRM is the equivalent of driving or flying blind.  Large or small, any business benefits from having a...
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What is Conversational AI?

Simply stated, Conversational AI is a tool to enable machines, or more appropriately software applications, to interact with humans via language.  That language can be the spoken or written word....
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Getting your company ready for the future

Getting Your Company Ready for the Future: 9 Characteristics You Need

The world has changed substantially over the past couple of years. The arrival of COVID-19 has altered how businesses operate, and even though there are vaccines available, companies want to...
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RPA

How RPA Streamlines Back Office and Front Office Processes

Organizations are always looking for new ways to increase efficiency and productivity while cutting costs. One of the best ways to do this is by adopting robotic process automation (RPA)....
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RPA

What is RPA?

If you are confused by this term, don’t be.  RPA is an excellent tool for any business to automate high volume, repetitive rules-based tasks.  Like any technology, or software tool,...
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